Privacy Policy

Last updated: Jan 2026

ReminderPal (“we”, “us”, “our”) is committed to protecting your privacy and handling your data in a transparent and secure way.

1. Who We Are

Business name: ReminderPal
Service: Missed call SMS notifications for UK trades
Email: support@reminderpal.co.uk

2. What Data We Collect

We only collect data necessary to provide the service.

a) Business customer data

• Name
• Email address
• Phone number
• Billing details (processed securely by Stripe)

b) Missed caller data (processed on your behalf)

• Caller phone number
• SMS reply content

3. How We Use Data

• Send automatic SMS messages after missed calls
• Forward caller replies to you
• Provide support
• Manage billing

4. Legal Basis

Processing is based on contractual necessity, legitimate interests, and legal obligations under UK GDPR.

5. Data Retention

• Account data retained while active
• Caller data retained only as needed
• Deletion available on request

6. Data Sharing

Data is shared only with GDPR-compliant providers such as SMS gateways and Stripe.

7. Your Rights

You may request access, correction, deletion, or restriction of your data by emailing support@reminderpal.co.uk.

8. Security

We use appropriate technical and organisational measures to protect your data.

9. Cookies

Only essential cookies are used. No advertising or tracking cookies are used.

10. Changes

Updates to this policy will be posted here.